How Our Emotional Health Can Be Impacted

Grief and Loss can have a severe impact upon our emotional health, but what springs to mind when you read or hear those words?

Many of us associate grief with the loss of a loved, fellow human or perhaps a pet.

Besides the obvious, what other things might mean we go through a period of grieving which can affect our emotional health?

If you’re suddenly feeling low, become tearful, having dark moments, or you’re just not quite yourself, have a think – have you suffered a loss recently, meaning you could be going through the grieving process?

Of course, whenever you sense a change in your emotional health, the first thing you should do is contact your GP, but do discuss any loss you’ve experienced as this might assist your GP with any treatment they can give you.

Some examples of Loss and Grief might be:

  • The death of a loved one or a pet
  • The loss of an item with sentimental value
  • Retirement
  • Children Leaving Home
  • Losing or changing jobs
  • Losing or moving house
  • As you grow older, noticing you are not quite as agile, physically and mentally, as you once were
  • The loss of life as you once knew it because of a physical disability

There are many more examples we could give and you can perhaps think of yourself.

All those points above are examples of losing something we value, and the natural grief that arises from that loss.  Remember, it’s not always the death of a human or pet that can impact, but lots of other things too.

All losses create change in our lives.  Recognising loss, grief and change can help us adapt and cope better when it happens.

If you need to talk about loss and grief in your life, call our supportive volunteers on 0300 1020 505, Friday, Saturday, Sunday & Monday between 8pm and midnight.

#compassioninsociety

Being bullied, although more commonly associated with younger generations, can happen to anyone at any time in any environment.

Whether you’re a child, teenager or young person at school, college, university or even on a work placement, or an adult who is, or isn’t in work, retired, sadly anyone can fall victim to a bully.

The impact on an individual’s emotional health can be devastating, leading to feelings of worthlessness, complete lack of confidence, feeling ‘stupid’, anxiety, fear, isolation, depression, self harm and even thoughts of suicide.

Some may become reclusive and may not want to discuss what is happening to them.  This might be partly through feeling ashamed and also because very often the victim has done absolutely nothing to deserve such treatment, leaving them feeling very confused about what is happening and may be wrongly blaming themselves.

Some may decide to try harder to ‘fit in’ in an attempt to gain acceptance.

Everyone reacts differently to being bullied, depending on the circumstances, but there’s no doubt it can have a seriously negative impact upon the victims.

Whether it’s face to face at a place of learning, online, in the workplace, within the family, even within care homes and hospitals, bullying is not acceptable and should be reported to someone who can give you support.

If being bullied is resulting in changes in your emotional health, the first thing you should do is contact your GP to discuss what is happening to you and how it is making you feel.  This will help your GP to assess your overall emotional health and decide what treatments, actions, interventions and/or therapies might help you.  You can also call 111 for mental health support

If you are being bullied and need to talk, call our supportive volunteers on 0300 1020 505, , Friday – Monday inclusive between the hours of 8pm and midnight

#compassioninsociety

Financial problems can make people feel anxious, frightened, isolated and as if they have no control of their situation at all.  Their emotional health can spiral downwards very quickly, so it’s important that communication with creditors is started as soon as you realise there is a problem.

Even if you don’t feel that you might qualify, it’s always worth checking to see if you are entitled to any benefits.  Visit the Government website for more information on the benefits available and how to claim.

Fear of opening the post, answering the front door or the telephone, are all natural reactions when we are in debt and don’t know which way to turn.

Debt can consume our thoughts every waking moment of every waking day, but there are things you can do to reduce the stress, regain control and start to plan for an easier future.

Most creditors welcome the opportunity to talk things through with you and help you put in place a payment plan which is manageable and affordable.  By doing this as soon as possible, you can help relieve some of the stress of the situation.

If you’re concerned about Bailiffs, check out this Government page which lays out what they can and can’t do depending on the type of debt and to whom it is owed.  You do have rights and it is good to know what they are depending upon your circumstances.

You can also speak to:

If debt stress is resulting in changes to your emotional health, you should contact your GP to discuss what is happening and how it is making you feel.  This will help your GP to assess your overall emotional health and decide what treatments, actions, interventions and/or therapies might help you.

If you are in a difficult financial situation and need to talk, call our supportive volunteers on 0300 1020 505, Friday-Monday inclusive between 8pm and midnight

**SOS gives the above sites as examples only.  Please speak to your GP and do your own research to ensure you find the right support for you.

#compassioninsociety

Becoming homeless, for whatever reason, is a traumatic event in our lives.

It can leave us  displaced, and feeling lost, anxious, fearful, depressed and without hope.

Our homes, very often, are part of our identity, of who we are, of how we present ourselves.  But most importantly, they are generally our own space, our safe zone, our comfort blanket, our retreat.

When this is threatened with removal, the emotional impact can be significant.

Depending on your situation and whether you are a current home owner or a tenant (council or private) may be relevant to the kind of help and support you could seek.

The organisation Shelter offer great advice and guidance on what happens if you’re threatened with eviction which is worth reading.  They also have sections for private tenants and mortgage repossessions

If homelessness, or the threat of it,  is impacting your emotional health, you should contact your GP to discuss what is happening and how it is making you feel.  This will help your GP to assess your overall emotional health and decide what treatments, actions, interventions and/or therapies might help you.

If you are homeless, or maybe made homeless, and need to talk, call our supportive volunteers on 0300 1020 505,, Friday – Monday inclusive between the hours of 8pm and midnight

**SOS gives the above sites as examples only.  Please speak to your GP and local health authority and do your own research to ensure you find the right support for you.

#compassioninsociety

People can become dependent upon, or misuse many things – illegal drugs, prescribed drugs and alcohol being just three.

For the dependent person, as well as their family, friends and colleagues, life can be erratic and unpredictable in nature, which could lead to severe emotional distress for everyone involved.

People do not purposely set out to become dependent upon drugs or alcohol.  They do not purposely set out to hurt themselves or those that they love.

What can start off as social drinking may develop into an unhealthy reliance upon alcohol; occasional recreational drug taking can escalate into taking stronger drugs more often; an extra prescribed pill here and there for chronic pain can become a daily occurrence, all affecting someone’s ability to take part in family activities, be responsible for their children, working and forgetting to take care of themselves.  Everything may revolve around their needs, causing tensions at home and at work and has been known to destroy relationships.

If you, or someone you know, has a problem with alcohol and/or drugs, whether illegal or prescribed, please speak to your GP urgently or urge the dependant person to reach out for themselves, offering your support if you’re able to do so

Alcoholics Anonymous have been around for a long time, offering support to those who need it.  There is also support for families of drinkers which can be invaluable.  Al-Anon is one such organisation.

UK Rehab have a great website for those struggling with prescribed drug misuse or addiction.

The NHS website has guidance for addiction of all other drugs.

**SOS gives the above sites as examples only.  Please speak to your GP and do your own research to ensure you find the right support for you.

If you need to talk about drug or alcohol abuse, call our supportive volunteers on 0300 1020 505, Friday – Monday inclusive between 8pm and midnight

Please do your own research to find the best service(s) for your needs.

#compassioninsociety

There might be many reasons why our emotional health may be affected within the workplace, whether that is a physical space, or online.

Some of these reasons could be:

  • Being excluded or overlooked
  • Anything you say is dismissed as not relevant or important
  • You are treated differently to your colleagues
  • You are treated differently because you have a protected characteristic 
  • Your workload is too heavy
  • You have not had sufficient training in your role
  • Your employer is not making a reasonable adjustment if you have a disability

All employees have rights within the workplace.

If you believe your job, place of work and/or your colleagues is impacting your emotional wellbeing, you should speak to your line manager and explain how you are feeling and if you have a protected characteristic, ask them if a reasonable adjustment could be considered to help you.

Starting the conversation is a very positive first step to take in helping yourself and your employer and colleagues to help you feel more settled and included.  Remember to explain to them how the current situation is affecting your emotional health so that they can fully understand.  Most employers are keen to support you and assist you where they can.

You should also speak to your GP immediately if you’re feeling anxious, under stress or depressed because of things that may be happening at work

For guidance and advice, you could visit:

https://www.acas.org.uk/checking-your-employment-rights

**SOS gives the above sites as examples only.  Please speak to your GP and do your own research to ensure you find the right support for you.

If you need to talk about difficulties at work, call our supportive volunteers on 0300 1020 505, Fri-Mon inclusive between 8pm and midnight

#compassioninsociety

Sadly, throughout our lives, most of us will experience problems with relationships or, in some cases, complete breakdowns of those relationships.

This section refers to all kinds of relationships – family, workplace, social and intimate.  And all of these breakdowns could impact on our emotional health.

Sometimes, relationships break down simply because people move on and form different relationships with different peer groups at different points in their lives.  One person may feel no loss at all, whilst the other party may feel anger, hurt, upset and a sense of abandonment.

At other times, relationships may have become destructive for everyone involved and whilst it is never an easy conversation, an honest and open discussion without recriminations may help all parties realise it could be best to move on.  This can bring a sense of huge relief, but can also create a sense of loss and grief.  These are natural emotions.

Remaining in an unhealthy relationship, whether or not physical abuse is involved, can have a serious impact on the mental wellbeing of everyone, including children and young people.  It’s important that the emotional health of everyone is considered.

Family Lives have a useful website which explores relationship breakdowns in greater detail.

Support Line is another organisation which helps support anyone struggling within a failing or failed relationship

For children who are worried about family relationships, you can take a look at Child Line’s website for help and guidance.

**SOS gives the above sites as examples only.  Please speak to your GP and do your own research to ensure you find the right support for you.

If you need to talk about relationship problems or breakdowns, call our supportive volunteers on 0300 1020 505 Friday-Monday inclusive between 8pm and midnight

#compassioninsociety

Ever felt fed up, down and not quite right and just assumed you were having an ‘off’ day?  But the off day turned into another and another and another ..

Sometimes our mood may drop because we are physically unwell and depression is quite common in relation to certain chronic physical conditions.  Equally, on the flip side, poor emotional health may mean we could develop physical illness if we have stopped taking care of ourselves.

Take a look at the National Institute of Mental Health website to learn more about how physical and psychological illness could be closely linked.

Another way in which poor physical health or physical injury can impact our emotional health is when our mobility is reduced. For example, you enjoy playing football or love running, but twist your ankle or break a bone.  The psychological impact when you can no longer do what you took for granted can be quite intense, so do speak to your GP if you feel you are affected.

Of course, whenever you sense a change in your emotional health, the first thing you should do is contact your GP and discuss any physical symptoms, new or existing,  as this might assist them with any treatment they can give you.

If you need to talk about poor physical health, call our supportive volunteers on 0300 1020 505, Friday-Monday inclusive between 8pm and midnight and you should do your own research to find the best sources of support for you.

#compassioninsociety

Feelings of isolation and loneliness are more likely to exist amongst the older population as family, friends and ex colleagues pass on.  However, people of any age can feel isolated and lonely, even if they are not actually alone.

Have you ever been in a room full of people but felt alone?  Have you ever been in a small group of people but you feel on the outside?

Ever wondered why you are with a certain group of people at a certain event as there is no one for you to engage with?  You are not alone in feeling like this and it can have a huge impact upon your self esteem and general emotional health.

Sometimes, your confidence may be low causing you to unwittingly isolate yourself.  Take a look at some social confidence building tips for guidance.

Living in rural areas and working alone can add to feelings of isolation. See if you can find any local walking or meeting groups online, or even think of setting one up yourself.

If you live alone and have very little opportunity to interact with others, you could take a look at Age Uk’s website, where they discuss the differences between isolation and loneliness amongst older people.

Of course, whenever you sense a change in your emotional health, the first thing you should do is contact your GP, but do discuss feelings of isolation and loneliness with them, as this might assist your GP with any treatment they can give you.

If you are feeling isolated or lonely, call our supportive volunteers on 0300 1020 505, Friday – Monday inclusive between 8pm and midnight

SOS list the above websites as suggestions only, not as endorsements and you should do your own research to find the best sources of support for you.

#compassioninsociety

Becoming sexually aware, of ourselves and of others, can be confusing for many.

As our bodies and minds develop in our younger years, we may find ourselves wondering if we want to gender identify at all.  We may be confused about our sexuality – who are we attracted to? Why? Especially if it is someone who identifies as the same gender as yourself.

Being worried about being anything other than heterosexual and comfortable with the body you were born with, could impact your emotional health, so it’s important to talk to someone you trust, be honest with yourself and most of all, be proud of who you are.  Coming out is a decision for you and you alone, at a time that you feel is right.

There is a great site for trans gender information, including details of local support groups who can offer emotional support – simply go to https://www.transunite.co.uk/

As with anything in life, our feelings, perceptions and beliefs can be subject to change at any time – perhaps meeting someone, experiencing other cultures or even going through a traumatic experience, has made us question our perception of ourselves and has opened us up to new ways of thinking.

Our sexuality, and gender identification, is personal and unique to all of us.

In today’s more open society, we would hope that people find it easier to say ‘This is Me.  This is how I identify.  And I may be different to you, but I should still be accepted’ but it is not always the case.

You may be struggling to tell your family members, colleagues, friends about your gender identity.

You may be struggling to have conversations around gender identity or sexual preference for fear of seeing disappointment in others and feeling judged and treated as if you have had a personality transplant!

Of course, whenever you sense a change in your emotional health, the first thing you should do is contact your GP and discuss your thoughts and feelings,  as this might assist them with any treatment they can give you.

If you need to talk about your sexuality or gender concerns, call our supportive volunteers on 0300 1020 505 Friday-Monday inclusive between 8pm and midnight

SOS list the above websites as suggestions only, not as endorsements and you should do your own research to find the best sources of support for you.

#compassioninsociety

Living with a disability affects people in different ways, and can depend on the type and severity of that disability.  Many people live active and fulfilling lives with their physical or psychological disability.

Being born with a disability might mean any emotional impact is different to someone who has to learn to live with a disability following, for example, an accident or a serious illness.

For some, having limitations placed upon us by our own bodies can be emotionally draining.  For others, the achievements they do reach encourages them to keep striving and helps maintain a more positive mindset.

Of course, it may not be you that is affected by a disability – it could be a family member, friend or colleague and you may also have to adapt to fit in with their new ways of living and coping.

For people that are carers, the emotional strain can be tiring, leaving you with less time for yourself.  But there is help out there.  Try Care for Carers for possible resources and guidance.

If you, or someone you know, has a learning disability, then you could take a look at the Mencap website for resources that may help.

The website Disability Rights is a huge resource for anyone who is affected.

Whether you’re the person with the disability, or the carer or family member, any disability can be challenging.  So do take advantage of the wealth of support out there, including any benefits or grants you might be entitled to, which could help ease financial pressures and stress.

Of course, whenever you sense a change in your emotional health, the first thing you should do is contact your GP and discuss your thoughts and feelings,  as this might assist them with any treatment they can give you.

If you need to talk about your disability, or the disability of someone you care for,  call our supportive volunteers on 0300 1020 505, Friday-Monday inclusive between 8pm and midnight

SOS list the above websites as suggestions only, not as endorsements and you should do your own research to find the best sources of support for you.

Check out the government page about  Living with a disability and support you might be entitled to.

#compassioninsociety

Growing up and growing older are both fantastic voyages of discoveries and adventures, but they can also be times of significant change that can challenge our emotional wellbeing, which could result in depression, anxiety, isolation, eating disorders as examples.

From our first days at school (for the child and parent!), to going through puberty (for child and parent!), to finding our place in the world and determining our identity can be anything but smooth.

Hormonal changes as our children develop can cause mood changes which can be tough on child and parent alike.  There is more about this on the NHS website.

And as we get older, sliding into middle age and then old age, how might this affect us emotionally?

Take a look at psychology today website – they cover just about every doubt that humans transitioning into middle stages of life may encounter, from how they look, to how they’re perceived, from feelings of depression and loss to feeling useless and for some, a focus on morbidity.  They look at symptoms and possible remedies and it’s well worth a read if you’re struggling with aging, whatever gender you are.

For resources on feelings, coping mechanisms and positive vibes in relation to moving into old age then consider looking at the article by Age UK , whose research shows that unless support and encouragement are provided, people can rapidly sink into severe depression.

One thing is for sure – growing up and growing older are a part of life.  But it doesn’t mean that these have to be sad times.  Consider them periods of additional learning and always seek out the positives of your current situation – because there will always be something to build upon.

Of course, whenever you sense a change in your emotional health, the first thing you should do is contact your GP and discuss your thoughts and feelings,  as this might assist them with any treatment they can give you.

If you need to talk about challenges faced with growing up or growing older, call our supportive volunteers on 0300 1020 505 Friday to Monday inclusive between 8pm and midnight

SOS list the above websites as suggestions only, not as endorsements and you should do your own research to find the best sources of support for you.

#compassioninsociety

Harassment

Online harassment and stalking, can be upsetting, demoralising, induce feelings of fear, panic, anxiety and depression and completely over shadow your day to day life.

It doesn’t matter what age you are – we can all become victims of unwarranted and undeserved online attacks.

We are all different and react in different ways to online bullying,  harassment and/or stalking.  Some of us can simply brush it off and ignore it, but for many others, it can have a profound and lasting effect on them.

What constitutes online harassment and/or stalking?

West Midlands Police have a great platform that explains the differences between stalking and harassment, how you can identify what attack(s) you are being subjected to, and what you should do if you are a victim.

You can report the incident(s) via their online chat, by clicking a few boxes to get the relevant advice, or by calling 101.

Try and get screenshots if you can to provide evidence, or get someone else to do this for you.  You can also share any direct messages or emails you may have if they could be used as evidence to support your concerns.

Ask your abuser (yes, it is abuse) to stop contacting you.  If this does not work, block them on every platform that you use.

Even if you are told that you shouldn’t block them because you are infringing their human rights, go ahead and block them.  You have every right to protect yourself from harassment, stalking and/or bullying which creates fear and a risk to your health.

This helps protect your emotional wellbeing.  Waking up in fear of what you will see next is horrendous.  Going to bed at night and not sleeping due to worry can have a huge impact on your ability to cope with life in general.  So remove that ability from your perpetrator and take control over what content appears on your accounts.

REMEMBER, HARASSMENT & STALKING ONLINE ARE ILLEGAL IN ENGLAND & WALES

You can report this type of crime through the Charity ‘Crimestoppers’ which is completely free and you can remain anonymous

You can also contact Victim Support  **if the offences are affecting your physical and/or mental wellbeing.  Alternatively,  contact your GP, or speak to a trusted family member of friend.  Please do not bottle it up inside and try to deal with it on your own.  We all need support sometimes, especially through  experiences which can be traumatic and deeply disturbing.

**This takes you to the West Midlands Police page for Victim Support, but search for your local police force to see what support and advice they can offer you.

Don’t forget, SOS Silence of Suicide are available between 8pm and midnight Friday-Monday inclusive, via their online chat platform to discuss any emotional health challenges you may be experiencing.  Our phone line 0300 1020 505 is manned by trained,  enhanced security checked volunteers ready to support you and your needs.

Why do I have suicidal thoughts or feel depressed, sad or unable to cope?

Life can be great, but it also presents challenges for all of us.  How well we cope with these challenges can depend our our overall emotional health status at any given time, which can determine our ability to cope.  You may be saying yourself:

There are many mental health illness and we’ve listed  some of the most common ones, with symptoms that you may identify with.  Always contact your GP if you are concerned about your emotional health or are having suicidal thoughts.

Most people have times when they are anxious. For example when you start a new job or you have to do something outside your comfort zone. But if anxiety starts to take over your life, it can be a huge problem and very upsetting. Here’s some of the symptoms. Not everyone will have every symptom.  Some may have different symptoms.  For further information, look at the NHS website.

  • Constant worrying
  • Unable to rest and sleep properly
  • Sweating
  • Trembling/shaking
  • Hearing your heart pounding so hard it could jump out of your chest
  • Avoiding social situations
  • Not being able to concentrate
  • Being unable to control your worry.
  • You feel on edge and irritable
  • Seeking constant reassurance on the same point
  • Causing arguments or finding reasons to avoid doing something that is making you feel anxious
  • Feeling as if everyone is watching you

You should always speak to your GP when you are aware of any changes to your emotional wellbeing.

If you want to talk to one of our support volunteers, call 0300 1020 505 between 8pm and midnight Friday-Monday inclusive.

Symptoms of depression vary from person to person. Depression can last for shorter as well as long periods of time. Not everyone will have every symptom and some may have different symptoms.  Some of the more common symptoms are:

  • Feelings of guilt
  • Low esteem and loss of confidence
  • You don’t want to get up in the morning or go to bed at night.
  • Being irritable and unable to motivate yourself.
  • Feeling low, or sad
  • Having thoughts of self harm and/or suicide
  • You could also suffer weight loss or gain
  • Not being interested in anything, including things that you used to enjoy.
  • Loss of appetite
  • General feeling of apathy and not wanting to do anything
  • Isolating yourself from family and friends
  • Believing that no one will understand how you are feeling
  • Crying but you don’t know why
  • Not being able to figure out why you feel like you do

You can do a depression self assessment via the NHS website.

You should always speak to your GP when you are aware of any changes to your emotional wellbeing.

If you want to talk to one of our support volunteers, call 0300 1020 505 between 8pm and Midnight Fri-Monday inclusive

PTSD can be a devastating repercussion resulting from any type of Trauma.

Symptoms can take years to develop, or they can develop approximately a month after your trauma.

  • Remembering or re-living a trauma through ‘flashbacks’ can include nightmares, sweating and trembling.
  • Guilt that you didn’t do enough to stop the event happening or guilt if you survived something but someone else did not
  • Feeling on edge, upset and angry
  • Irritability and not being able to concentrate
  • Anger
  • Some PTSD sufferers also have other problems such as depression & anxiety.
  • Sufferers may engage in self destructive behaviour, for example, taking illegal drugs, abusing prescribed medication, drinking too much, getting themselves in trouble with the law.
  • The NHS has put together a useful help sheet for those with PTSD and how it might be treated.

You should always speak to your GP when you are aware of any changes to your emotional wellbeing.

If you want to talk to one of our support volunteers, call 0300 1020 505 between 8pm and Midnight Friday – Monday inclusive.

If someone suffers from bi-polar disorder (BPD), they can experience unpredictable mood swings, from manic ‘highs’ to very depressive ‘lows’ .

Some people diagnosed with BPD may also have other behavioural problems too.

It is difficult for the sufferer and those around them to live with due to its ever changing nature. Bi-polar attacks can last for a few months and symptoms may include:

  • Being dillusional
  • Expressing negative views about everything and feeling negative about everything
  • Losing interest in things, such as activities that used to be enjoyable.
  • Feeling irritable or sad
  • Not wishing to engage with others
  • Being snappy, giving short answers, or not responding at all when people talk to you
  • Your logical thinking becomes distorted
  • Loss of self confidence
  • Feeings of suicide
  • Extreme tiredness, especially after a manic episode
  • Getting easily irritated & having low tolerance and patience levels
  • Having great ideas but not following them through
  • Being delusional & having heightened sense of self importance
  • Finding reasons to complain about everything and to avoid doing things you don’t want to do at that particular time

You can learn more about BPD on the NHS website.

You should always speak to your GP when you are aware of any changes to your emotional wellbeing.

If you want to talk to one of our support volunteers, call 0300 1020 505 between 8pm and Midnight Friday – Monday inclusive.

Feeling stressed, or overwhelmed, can make it very difficult to focus on anything.  Even the smallest task can be deemed ‘too much’ if you’re suffering from stress.  You should always speak to your GP.

You may experience some of the following (this list is not exhaustive and you may experience other symptoms)

  • Feel that everything is coming on top of you at the same time from all directions
  • Feel like nothing positive is happening, that everything is negative
  • Be pre-occupied and unable to focus
  • Worry all the time and being unable to switch off
  • Get physical symptoms, such as feeling nauseous, get headaches or muscle aches
  • Become irritable and have mood swings that are unpredictable
  • Feel like being alone more and avoid socialising
  • Experience faster, shorter, breathing
  • Sleep more, or less or keep waking up in the night
  • Feel under severe pressure

Visit the NHS website for more about Stress

You should always speak to your GP when you are aware of any changes to your emotional wellbeing.

If you want to talk to one of our support volunteers, call 0300 1020 505 between 8pm and Midnight Friday – Monday inclusive.

SAD, also known as Seasonal Affective Disorder, usually causes depression during the winter months, when the days are shorter and we have less exposure to daylight and sunlight. SAD occurs with the changing of the seasons and you will be affected by it at roughly the same time every year.

You may have less interest in things you usually enjoy, may sleep more and have a generally lower mood. A drop in Serotonin caused by lack of sunlight, is thought to be a contributory factor in SAD.

Serotonin is a naturally produced mood stabiliser and if levels drop, this can create feelings of depression, anxiety and irritability. You may also eat more and gain weight.

You can learn more about SAD on the NHS website

You should always speak to your GP when you are aware of any changes to your emotional wellbeing.

If you want to talk to one of our support volunteers, call 0300 1020 505 between 8pm and Midnight Friday – Monday inclusive.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.