About SOS

Sponsors or Donors Required

Why You?

Volunteers Required

Volunteering Opportunities

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Our Ambassadors

Why SOS?


Apply Now!

Volunteering Opportunities

Current Home Based Volunteering Opportunities with us

Our next home based online training modules for phone and other volunteering opportunities are on:

10th and 11th August 2021 (phone support)

1st and 2nd September 2021 (phone support)

(Please note, this is initial training only and if you are successful, you will be invited to further training prior to starting with us)

Phone Support Volunteers

Our support line runs  7 days a week and accepts calls and provides support to children and adults from the age of 12.

You will have extensive training, followed by refresher training and group meetings to help support you further.

You will need to be able to receive calls on any Mac, Android or Windows device and have a stable internet connection.

If kindness, compassion and a real desire to help make a difference are part of your make up, then you could be exactly who we are looking for!  Want to apply? Then click here

Please only apply if you can cover 4 hours every week between the following blocks of time

Phone Support: Monday – Sunday :

4pm until 8pm

8pm until Midnight

You can complete your 4 hours in one session and if you’re able to pick up additional shifts, we will split these down into 2 hour sessions for you.

Email Support Volunteers (8am until noon only)

(Opportunity now closed)

In addition to our telephone support line, and due to increased demand, SOS now offer email support to vulnerable people aged 12 and over.

If you are kind and compassionate, have regular access to a device that can receive and send emails on behalf of SOS, and could offer us 2-4 hours of your time per week between the hours of 8am and noon, then you could be suitable to apply for our Email Volunteer Training.  Our email support operates Monday, Wednesday and Friday.

You will need to be discreet, able to maintain confidentiality and offer support.  You must also be reliable, be able to take instruction and ensure you act in the best interests of both our service users and the Charity, paying regard to our protocols and policies.

You will need to have an excellent command of  the English language, good reading and writing skills, and be someone who pays attention to detail and does not rush, but thinks carefully about how they are responding.

Applicants invited to train will undergo tests as part of the recruitment process to ascertain their core reading, writing and understanding skills.

Ideally, you will be looking for a longer term opportunity (3 months plus).

You need to be emotionally mature and  resilient to apply for this hugely rewarding, unpaid volunteering role.

Volunteer Mentors

Our front line volunteers provide invaluable support to those in need.  But they, too, need support.

We are looking for volunteers to act as mentors to our front line volunteers, to respond to concerns and offer general support.

This role may include out of hours volunteering (8pm until midnight) and also weekends.

If you’d like to be considered, then apply by sending your CV to lolly@sossilenceofsuicide.org in the first instance

Training Support Volunteers

If you’d like to help with volunteer recruitment, training, support and wellbeing, or corporate support, then please submit your CV and a covering letter to lolly@sossilenceofsuicide.org .

Other Opportunities

If you have skillsets and time you feel might be useful for our Charity for opportunities not listed here, then please send your CV and a covering letter to lolly@sossilenceofsuicide.org

You could have experience in fundraising, grant applications, etc – so whatever your skills, let’s have a chat!

All volunteers will be asked to sign a confidentiality agreement which remains in place even if you cease volunteering with us.


Q:  Where is my volunteering role based?

A:  At all times, you will train and work from the comfort of your own home, there’s no travelling and no traffic jams to worry about!

Q:  Will service users be given my personal number?

A:  No.  All calls come through our 0300 number operated by a 3rd party.  Additionally, when our new VOIP system goes live, it means you can take calls on any device connected to the internet

Q: What happens if I decide my volunteering choice isn’t for me?

A: Support volunteering is not for everyone and we expect people to have a change of heart.  Simply give us as much notice as you can and if there are other opportunities available, feel free to talk to us about placing you elsewhere in the Charity

Q: How many hours a week should I be able to volunteer?

A: For phone volunteers, we require 4 hours a week, which can be split into 2×2 sessions if you can help pick up spare shifts or cancellations.

For all others, between 2 and 4 hours a week would be fabulous, but whatever you can offer, let’s have a chat!

Q: If I feel I need additional training, is this available?

A: Yes, ongoing training and refresher training is available, alongside one to one discussions about any concerns or questions you may have.

Q: Do I need previous experience?

A: No, not at all.  Our training will equip you to manage calls and support vulnerable people.  All we ask is that you have an understanding of mental wellbeing and mental ill health and are passionate about helping to make a difference

Q: Will I be paid for volunteering with SOS?

A: No, all our volunteering roles are unpaid and are not employed positions.  Please be sure you understand and are happy with, unpaid volunteering before you apply.

About SOS

SOS is a growing Charity and was originally formed in 2015 as a support group for anyone touched by suicide or poor emotional health.  We became a registered Charity in 2017.

Our services have been adapted in light of the Covid pandemic and our telephone support line, introduced in August 2020 and our email support, introduced in 2021 are the main ways we currently provide assistance for anyone who needs it.

We plan to re-introduce our physical meetings as soon as possible in line with Government advice as well as continuing to work with our corporate partners and other businesses.

Learn more about SOS by reading What, Where, Why and Our Story .


*Be part of a charity that’s going through an exciting time of growth and development

*You can be as involved as you like – if you have ideas or suggestions, we positively encourage you to tell us

*Learn new, transferrable skills, or build upon your existing ones

*Feel safe knowing that your wellbeing is as much of a priority as that of our service users

*Want to feel valued as a volunteer? Then the #SOSFamily could be  the perfect place for you

*Meet other volunteers and join in group conversations for tips, support and guidance

*Want to work from the comfort of your own home?

*Want to take advantage of full training, with refresher training and support group meetings

Why You


  • Reliable, caring and kind
  • Someone who can develop conversation but also listen intently to what is being said?
  • Able to support our service users for a minimum of 4 hours per week on a voluntary basis, spread over 2 x 2 hour shifts or 1 x 4 hour shift
  • Emotionally mature and resilient – this can be a demanding & challenging role, but also highly rewarding.
  • Passionate about mental health and supporting others through compassion, kindness and understanding
  • Willing to work as part of a small, but growing team
  • Someone who wants to help make a real difference to vulnerable people
  • You want to learn new, transferrable skills
  • Willing to contribute ideas and observations as we grow

Then you could be exactly who we are looking for!  Apply now

Apply Now

If you would like to apply for any of our current volunteering roles, then please follow the instructions below.

For Phone Support Volunteers

Apply by clicking HERE

Volunteer Mentors

Our front line volunteers provide invaluable support to those in need.  But they, too, need support.

We are looking for volunteers to act as mentors to our front line volunteers, to respond to concerns and offer general support.  This may include unsocial hours (8pm until midnight) and weekends.

Email lolly@sossilenceofsuicide.org with your CV and tell us a little about yourself.

Training Support Volunteers

If you’d like to help with volunteer recruitment, training, support and wellbeing, please get in touch.  Email your CV and tell us a little about yourself via:  lolly@sossilenceofsuicide.org for more information.

Can’t see the right volunteering opportunity for you?  It doesn’t mean it doesn’t exist!

We require volunteers to cover all aspects of our charitable work, from fundraising to grant applications and more,  so get in touch, detailing your skillsets, experience, and where you think you might be able to help and we’ll get back to you!  Email your CV to: lolly@sossilenceofsuicide.org