SOS Support Services
SOS Support Services
At SOS, we understand how hard it can be to reach out when you’re struggling with suicidal thoughts or feelings. Our helpline is here to provide a safe and confidential space for you to talk to someone who understands what you’re going through.
Our volunteers support children aged 12 upwards, young people and adults. If we are busy or closed and you need help in a life threatening situation, call 999 immediately.
Moving forwards: Online chat service, group meetings, mobile services to be announced.
Helpline
Our telephone support line, for those struggling and/or in crisis, gives users the opportunity to call our fully trained and security checked volunteers between 8pm and midnight every evening and 4pm until midnight on Saturdays and Sundays. Our number is:
Our volunteers support children aged 12 upwards , young people and adults
If we are busy or closed and you need help in a life threatening situation, call 999 immediately.
Group Mental Health Meetings
During 2024, our highly regarded and well attended group meetings will be regular events which are free to the public. Many of these events will cover Warwickshire and our local communities including Kenilworth, Stratford Upon Avon, Leamington Spa, Rugby, Warwick and Solihull, but also across the UK
Our meetings are spaces where people can feel safe, unjudged and free to speak and/or listen as they choose about their experiences of poor mental health, suicidal ideation and attempted suicide. If you've been affected in anyway at all, please feel free to join us.
If you’re a local or national business who wishes to sponsor a meeting, please mail contact@sossilenceofsuicide.org
Online Meetings
Group Discussions & Networking Events
Anyone is welcome to attend our online discussions and they are free of charge, just like our group in-person meetings
You’re not obliged to give your name or even have your camera on – it’s a safe, confidential space for you to talk or listen as you prefer.
For updates on this service, please check our Events tab on our home page in the New Year
If anyone would like to sponsor our online meetings, please get in touch by emailing support@sossilenceofsuicide.org
Plans for 2024
SOS have grown steadily and strongly since becoming a charity in 2017. We have remained determined to deliver a quality and consistent service that benefits everyone who needs us.
Our exciting and ambitious plans for 2024 are energising everyone at the charity. From more community based engagement programmes, to delivery of bespoke training courses, to extending our helpline, there is a lot to be excited about.
Keep an eye on our website and be first to see the announcements as they appear.
Volunteer training and qualifications
All of our volunteers undergo our rigorous and extensive training so that they approach each call on its own merit, as each caller is unique. All volunteers hold an enhanced DBS certificate to ensure safety for everyone. All volunteers are required to begin their application for an enhanced DBS prior to training with us and the cost is £15.85 payable directly to CareCheck, our preferred supplier. If they already hold a DBS and are on the automatic update service, they should enter their certificate number on the application form. If they have a DBS under 19 days old, we require a copy of both sides of it.
Confidentiality
We take confidentiality very seriously and understand how important it is to provide a safe and non-judgemental space for you to talk. All of our services are completely confidential. which means that anything you say to us will be kept private. Our duty of care means we must ask you to call 999 if there is an immediate risk to your life or safety. If you will not do this, we will offer to do it for you.
