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Our lines are open Monday to Friday 8pm to Midnight and Saturday/Sunday 4pm until Midnight.
If our lines are closed, you can always call 999 or 111 or visit the following links:


Volunteer With Us to Support Mental Health

Volunteer With Us to Support Mental Health

Volunteering with our mental health charity is a rewarding way to support people affected by mental illness. Join us to make a real difference in communities across the United Kingdom.

Silence of Suicide offers many ways to get involved in the field of mental health. It is a valuable experience to develop your listening skills and gain a wider understanding of mental wellbeing, regardless of whether you work behind the scenes or directly with the people who consider our mental health helpline a vital resource when they need it the most.

What Volunteer Roles Are Available?

We offer a range of volunteering opportunities to suit different availability, skills and interests:
• Helpline volunteers provide support and information to service users over the phone
• Spot checker volunteers play an important role in ensuring people who call our helpline get the best possible support
• Fundraising volunteers plan and deliver community events to raise awareness
• Volunteers who are local to Warwick and Kenilworth for care in the community projects
• Volunteers who can assist with local events

Volunteering enables you to:
• Make a real difference to people's lives
• Meet new people and reduce social isolation
• Learn new skills to boost your CV
• Gain work experience and references

See First Hand What Volunteering With Our Mental Health Charity is Like…

What are Spot checkers/call monitors?

Helpline volunteers

FAQs about frontline volunteering and working...

What is the Recruitment Process?

  • Our website contains links to the roles available on the help lines
  • There is a standard form for all other volunteering roles
  • If your application is successful, you will undertake formal training
  • Attend a 121 assessment interview
  • Complete a DBS check and Right to Work check as part of our safeguarding process
  • All volunteers (and employees) go through exactly the same training to ensure knowledge sharing and knowledge support

How Much Time Do I Need to Commit?

Most volunteer roles require a regular commitment of 4 hours and up to 1 hour of admin time each week. Helpline volunteers work a 4 hour shift once a week. Spot checkers and fundraising commitments vary.

We ask for a minimum 6 month commitment to get the most out of the experience.

The same helpline roles are available on a contracted, employed basis.

What Training and Support is Provided?

All volunteers complete a comprehensive induction before starting. You’ll develop new skills in mental health awareness, communication strategies and more.

Ongoing training opportunities allow you to continue expanding your capabilities. You’ll have access to regular supervision and support.

You will learn about yourself, about others, understand mental health better and grow in confidence.

Who Can Become a Volunteer?

We welcome applications from anyone over the age of 18 who is passionate about mental health. Lived experience of mental illness or previous volunteering is valued but not required.

How Do I Apply?

Visit our website to complete the online application form. It takes 10 minutes. We’ll then be in touch to discuss the next steps.

Apply today, get involved and start your volunteering journey! For more information on how to apply, please see: https://sossilenceofsuicide.org/volunteer/how-to-apply

Have More Questions?

We’re happy to answer any questions. For most questions, you can find answers in our volunteering FAQs section; for any that are not covered, please contact our volunteer manager at training@sossilenceofsuicide.org or see our How to Apply page for more information on the application process.