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Our lines are open Monday to Friday 8pm to Midnight and Saturday/Sunday 4pm until Midnight.
If our lines are closed, you can always call 999 or 111 or visit the following links:


Volunteer for Mental Wellbeing and Suicide Prevention

If you had the chance – how would you use your superpowers?

Maybe you’ve got time and a big heart. Maybe you’ve always wanted to do more, but didn’t know where to start.

Maybe you’re a great listener.

This is your sign.
volunteers support at live community event

At SOS, we believe everyone has something powerful to offer.

For 10 years, our voluntary workers have helped us support people in crisis through honest, judgement-free conversations. Now, you can make a difference — whether you’ve got 5 hours a week, a full day, or just the willingness to help. You will be offered full training* by us upon clearing the assessment screenings

Ready to Get Started?

Tell us a bit about your superpowers. We can’t wait to meet you!

* T&Cs: Please note:

  • These roles are voluntary. Training does not guarantee employment. This form is not for paid job applications
  • You must have the Right to Work in the UK- SOS will not be able to sponsor your work Visa
  • You must have a DBS (child & adult) certificate for ALL roles, on an automatic update service

Meet the Voluntary Workers Behind SOS’s Suicide Prevention Work

Spot Checkers/Call Monitors

Freephone Call Handlers

Voluntary Workers at SOS

Please check before applying that you understand the differences between being a voluntary worker as opposed to being a volunteer or being employed.

Whilst our voluntary workers are under an agreement, as are we, to provide work, this does not imply or categorically mean, that you have a contract of employment with us as you do not, or that it will lead to a contract of employment, as it will not.

 
The paragraph below is taken from the NCVO guidance, which SOS follows:
It’s important to recognise the difference between ‘volunteers’ and ‘voluntary workers’.
A volunteer provides their services voluntarily, without being paid. 
A voluntary worker also provides their services without being paid – but they’re under a contractual obligation to do so.
 
The organisation is also under contractual obligation to provide them with work.
A voluntary worker is not however entitled to national minimum wage.





They:


• may receive reasonable expenses, such as travel or lunch
• may be entitled to certain benefits that volunteers are not, such as accommodation
• will have some form of contract
• are entitled to the same rest breaks and holiday as workers and employees under the Working Time Regulations 1998 (though the holiday is effectively unpaid, since they don’t receive payment for their work)
• receive protection under the Equality Act 2010.

More info about voluntary workers and their identification as such (rather than volunteers or employees):

SOS has extensive interview and application processes in place 
The role has a strict requirement of hours
There is a minimum commitment involved

Stay in the Loop

You don’t always have to donate money to make a difference.

Just bring your time, your heart, and your voice. Let’s make the next 10 years even more powerful, together.